Refund Policy

Welcome to HigherEducationCentre.com. We value your satisfaction and aim to offer flexibility in our refund policy for our digital products.

1. General Policy

  • We offer a 30 day refund policy for your purchases unless mentioned otherwise for the product. If you are not satisfied with your purchase, please contact us within this timeframe to request a refund.

2. Eligibility for Refunds

  • To be eligible for a refund, you must submit a request within 30 days of your purchase.
  • Please explain the reason for your dissatisfaction, as your feedback is crucial for us to improve our offerings.

3. Processing Refunds

  • Upon receiving your request, we will review it and notify you of the approval or rejection of your refund.
  • Approved refunds will be processed and credited back to your original method of payment within 7 working days.

4. Technical Issues

  • If you experience technical difficulties accessing or using our digital products, please reach out to us for assistance.
  • We will strive to resolve any technical issues promptly. If we are unable to resolve the issue, a full refund will be provided.

5. Accidental Purchases

  • If you accidentally purchase a digital product, please inform us as soon as possible. We will review such cases sympathetically.

6. Course Updates

  • Please note that updates to digital courses or materials do not qualify for refunds, but we welcome feedback to continually improve our content.

7. Contact Information

  • For refund requests or any questions regarding our products and services, please email us at contact@highereducationcentre.com

This policy reflects our commitment to ensuring your satisfaction with our digital products. We reserve the right to modify or update this policy, and the most current version will always be available on our website. Your purchase signifies your agreement to our then-current refund policy.

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